Monday, October 1, 2012

Service

Last week, the president of Bank Independent spoke to my class about the ideals the employees of Bank Independent should have. He explained service, among other things, and how his employees always try to help customers as though they were family. This gave me an interesting idea of how I, as a Foodland employee, should try to treat my customers. I attempted to apply these methods at my own job. I was surprised to see that quite a few customers appreciated my efforts to seem pleased about my job. I greeted each customer with a smile and a friendly attitude, and I usually received a similar response. I think service is important, not only in a job, but just in every day life. Hold doors, pick up a dropped book for someone, smile at people, say "Hi", whatever. The things you do don't even have to deal directly with others. Pick up your own garbage, clean up after yourself, clean your own lint out of the dryer. And for Pete's sake, wash your own dishes at home so whomever you live with doesn't have to. If every person took this approach, I believe people would be..well, just better. Nicer, cleaner, more respectful. If every individual took it upon himself or herself to go the extra mile (or even extra foot), then people could get along and live peacefully. On a small scale, though, yes, I would rather talk to a person than a machine if I have a question, so go Bank Independent for your excellent service!

No comments:

Post a Comment